Cancellation and Refund Policy

Cancellation of a meeting registration does not constitute cancellation of a hotel room. Please be sure to handle both separately.

Verbal requests for refunds will not be accepted; all requests for refunds must be made in writing to: [email protected].

Written cancellation and refund requests received by ULI ON OR BEFORE MAY 5, 2023: FULL REFUND MINUS A $200 PROCESSING FEE.

Written cancellation and refund requests received by ULI AFTER MAY 5, 2023: NO REFUND WILL BE GIVEN.

Registrations may be transferred to another individual; $100 processing fee will be charged. The new registrant will be responsible for the processing fee as well as the difference in registration fees if applicable. Requests must be made in writing to [email protected].

Optional ticketed events will be refunded at 100% if you cancel in writing NO LATER THAN THREE DAYS PRIOR TO THE EVENT.

Registration fees cannot be applied to another ULI Event.

Refund requests received after the deadline will not be honored.

Liability Waiver

By registering for the 2023 ULI Spring Meeting, participants agree to the ULI Registration Liability Waiver and Assumption of Risk.

Meeting Guidelines

Conference Etiquette
The Urban Land Institute is honored to provide a safe environment for the professionals in the real estate industry to come together, connect, engage and learn. By registering to attend ULI events, attendees agree to conduct themselves with integrity, courtesy and respect for others; support a harassment-free event experience for everyone by maintaining the highest level of professionalism at all programs and events; support and will foster a welcoming, safe experience for all attendees and staff.

ULI is dedicated to a harassment-free experience for all meeting participants regardless of age, culture, disability, ethnicity, race, religion/spirituality, gender, gender identity, sexual orientation, marital/partnership status, language preference, socioeconomic status, immigration status or any basis proscribed by law. ULI expects all meeting participants to treat other participants with respect and behave with the high degree of integrity expected of the real estate industry profession. ULI does not tolerate harassment of conference participants, speakers, volunteers, partners, vendors, sponsors, staff, or others in any form. ULI will review and respond to any reports of harassment. Participants violating these expectations may be asked to leave the event at the sole discretion of ULI.

If you see or experience harassment and you want to report the behavior, contact the ULI Meetings Department at 1-800-321-5011 or [email protected].

RFID Tracking
As part of ULI’s ongoing efforts to improve the member experience, we are utilizing RFID-enabled badges at this year’s Spring Meeting. This technology allows ULI to better understand which sessions generate the most interest and will inform how future meetings are structured. Attendance information will only be gathered at official ULI Spring Meeting events and will not provide any data about non-Spring Meeting activities. Attendees who have questions or who would like the technology disabled may see a customer service representative at the full-service registration counter.

Persons with Disabilities
ULI makes every effort to ensure all content is accessible to person with disabilities. If you have an American Disabilities Act (ADA) need — audio or visual — please indicate so during the registration process. We will contact you for additional information.

Photography
ULI reserves the right to capture and broadcast digital media content in the form of professional photographs, live-streaming, audio, and video during the 2023 Spring Meeting. By registering for the meeting, you hereby grant permission to ULI and its representatives to photograph and/or record you during the in-person and virtual events at the 2023 Spring Meeting, and to distribute, broadcast, use, or otherwise globally disseminate, in perpetuity, such media without any further approval or payment.

Questions

If you have a question regarding payment and transactions, please e-mail [email protected].

Please be aware, ULI does not sell its attendee list, nor do we publish personal contact information of our registrants online. Users must log in to view the “who’s attending” list. This list provides only the name and company of the attendee.